Try to upload this file to a non-root folder, like “/home/{username}”.
Open Diagnostic information popup from About toolbar and send the content of both tabs of that popup to our support email.
Also please tell us:
When you manually uploaded this file to SFTP server - were you using the same user credentials, target folder and other connection settings as in EasyMorh connector?
Does the connector, which you are using, is configured to use a proxy server. If yes - which type of proxy does it use?
Which type of internet connection you are using? It it a broadband connection or somthing slower, like mobile internet?
Just as an example, I have a SFTP on Digital Ocean that is in my control and the same file transfered successfully in ~40 seconds using EasyMorph.
Try to upload this file to a non-root folder, like “/home/{username}”.
(Response: For this specific provider I don’t have a home folder, only what they provide to me)
Open Diagnostic information popup from About toolbar and send the content of both tabs of that popup to our support email (Response: Sent)
When you manually uploaded this file to SFTP server - were you using the same user credentials, target folder and other connection settings as in EasyMorh connector? (Response: Yes, they are the same)
Does the connector, which you are using, is configured to use a proxy server. If yes - which type of proxy does it use? (Response: No, no proxy server is used)
Which type of internet connection you are using? It it a broadband connection or somthing slower, like mobile internet? (Response: Dedicated Fiber (150down/up), again I can transfer via filezilla with no issues)
It seems that file size is not a source of the problem here. We were able to upload a relatively big file through a slow internet connection. And it took several minutes to upload that file.
A couple more questions about this provider:
Is it publicly available? We would like to create an account to test File transfer with it.
Sorry to bump a 2 years topic, but the problem is exactly the same (I think).
I am having the same problem now with version 4.7.0.5 (desktop) or 4.7.0.3 (server).
Easymorph server error: Error description A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
Error from our provider that is receiving the file:
Your list file {…}60338936e36b536e4b28cc5d/~4f2f18c2-d411-4dae-a608-021674590952.em.temp for the survey has not been processed because of the following issue(s):
• The list is in a format (temp) we do not support and we were unable to process it.
Sometimes if I force the sending it will send and save on the remote folder, but it is working 1 in 5 tentatives. If I’ll do with SCP it works no problem.
I’m sending the file with sftp and the test in connection manager is allways succeeded.
The problem is not in EasyMorph. Your provider for some reason doesn’t allow creating files with extension .temp which is necessary for EasyMorph to upload a file. Ask the provider to allow the extension, or use SCP.