The support email address is support@easymorph.com . See here how to find the debug logs: Diagnostic information to provide with support requests 
The main reasons why the desktop can’t connect to the server space.
- AD user/group has no access to the space.
- The PC or Server is not a domain joined.
- AD server is unreachable.
- The Windows-integrated authentication is not working correctly.
- The server configuration bans NTLM/Negotiate for some reason.
Have you tried to access the space Development via Chrome/Edge browser?
You should be able to seamlessly sign in by choosing a space without providing a password.