Timeout connecting Desktop version to Server version

I am trying to connect my Easy Morph Desktop client to a Server that is running in Azure. I can reach the server through RDP, but when I try to link the server to the desktop app I get the below error.

Error: An error occurred while sending the request.
Unable to connect to the remote server
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.1.0.5:6330

I have checked the firewall rules on the server and inside of the Azure security group, and it should allow traffic to port 6330. I am not sure what else to look into. Please advise. See below for firewall rules.

Hi @Josh_Stringfellow

I am inclined to think this is firewall rules misconfiguration – either Azure or in-host system firewall rules. If everything is set up OK, you should be able to browse to http://10.1.0.5:6330 right away and see an EasyMorph login webpage, that to skip the Desktop client.

I would advise first to really ensure that firewall/routing is OK. To exclude EasyMorph Server and Desktop from this test, you can use some generic web-server with 6330 port instead in this Azure instance or even python -m http.server 6330 command as minimal adhoc web server just to check whether you can connect to 6330 from the outside world.

Thank you for the suggestion. I was finally able to find the firewall rule that was blocking my access.On the Windows Security page I had to select “Allow an app through firewall” and from there I was able to allow access to EasyMorph

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