Timeout connecting Desktop version to Server version

I am trying to connect my Easy Morph Desktop client to a Server that is running in Azure. I can reach the server through RDP, but when I try to link the server to the desktop app I get the below error.

Error: An error occurred while sending the request.
Unable to connect to the remote server
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

I have checked the firewall rules on the server and inside of the Azure security group, and it should allow traffic to port 6330. I am not sure what else to look into. Please advise. See below for firewall rules.

Hi @Josh_Stringfellow

I am inclined to think this is firewall rules misconfiguration – either Azure or in-host system firewall rules. If everything is set up OK, you should be able to browse to right away and see an EasyMorph login webpage, that to skip the Desktop client.

I would advise first to really ensure that firewall/routing is OK. To exclude EasyMorph Server and Desktop from this test, you can use some generic web-server with 6330 port instead in this Azure instance or even python -m http.server 6330 command as minimal adhoc web server just to check whether you can connect to 6330 from the outside world.

Thank you for the suggestion. I was finally able to find the firewall rule that was blocking my access.On the Windows Security page I had to select “Allow an app through firewall” and from there I was able to allow access to EasyMorph

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