We are having an issue with our key staying active on the server. We can successfully link it to the server and it works all day. However the next morning it is no longer active and we get the message “Key found, but your account is missing.” We then have to link it again to the key to get the server to work again. We’ve tried saving the key in a couple of different folder locations, but it resets it self each morning no matter where we put it.
Would you be able to let us know a solution to this issue so don’t have to continue linking the key to the server each morning?