Filter/Profile Dialog Boxes Not Appearing?

Support
1

Hey All,

Is anyone else having this issue - The Filter/Profile dialog box does not appear (from right-click menu on any field header). I tried searching for the dialog box to see if it maybe got pushed off screen and I’ve also reinstalled EasyMorph. Please help, I miss that functionality!

Here’s my version info:
EasyMorph version: 4.3.0.8 (c75c0b, ‘Release’)
Path to morph.exe is C:\Program Files\EasyMorph
Operating system: Microsoft Windows 10 Pro 10.0.18363
.NET Framework 4.6 or later (4.0.30319.42000)
Latest installed .NET Framework: 4.8 or later (release 528040)
Total physical memory: 7.84 GB
Screen resolution: 3840 x 1080
Super compression: Yes

2

I should add - These buttons also do not work:

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3

Hi @sny,

does restarting the application help?

Also, did you try double-clicking a column header? This is another way to bring up the dialog.

4

Double-clicking did the trick! Thank you!

5

I’m having the exact issue. I’ve tried restarting EasyMorph, restarting my PC, creating new EM file with single csv loaded, and am unable to see the filter/profile at all.

I tried the drop down, right click, double click, and the buttons like sny:
image

Still no luck…

Here’s the details of my install:

EasyMorph version: 5.1.2.2 (c9e3e8, ‘Release’)
Path to morph.exe is C:\Users\nick.licari.CORP\AppData\Local\EasyMorph
Operating system: Microsoft Windows 10 Enterprise 10.0.18363
.NET Framework 4.6 or later (4.0.30319.42000)
Latest installed .NET Framework: 4.8 or later (release 528040)
Total physical memory: 15.86 GB
Screen resolution: 3970 x 2160

6

Poked around and found an option to “Reset dialog positions” in the Application settings, and I’m back in action!

Adding for visibility for others if they run into this:

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1 Like
7

I’m having this same issue with no solutions working. I’ve reinstalled and reset dialog positions, still no fix. Any other approaches I should take?

8

Resetting dialog positions should work. Make sure there is no other instance of EasyMorph Desktop is open.

You can also try closing the application and removing (with a backup copy) the config file located at

C:\Users\<your Windows account>\AppData\Local\EasyMorph\EasyMorph.config.xml

Then start the application again. It will re-create the config file with default settings, but all the user customizations and recent files will be discarded.