Fetch email not working

Hi team,

Fetch working action is not working though send email is working with the same connector.

Error - Login failed

EM version -

Can you update to the latest version and try again?

Same issue

Do the same username (account) and password work in another email application? Are you sure that your password didn’t expire or rotate?

With same credentials I am able to use ‘send email’ action , so I assume that password etc are fine.

Hi Vaibhav,

Can you please send screenshots of your connector settings (all the tabs) to our support email?

Hi @andrew.rybka,

Could you please share the support id?

Hi Vaibhav,

You can just send the screenshots to the support@easymorph.com. You don’t have to specify a support ID.

sent, thanks!