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Faulting application name: fmshelper.exe

Hello everyone, I go to this forum asking for help.
I installed the Framework 4.6.2 (KB 3151864) and easymorph and since the service fmshelper (FileMaker Server 18.0.2) stop to run.
Is there anything else I can retrieve from the machine to give any useful information ?
Thanks


Faulting application name: fmshelper.exe, version: 18.0.2.217, time stamp: 0x5d1fe059
Faulting module name: ucrtbase.DLL, version: 10.0.14393.2990, time stamp: 0x5caeb96f
Exception code: 0xc0000409
Fault offset: 0x000000000006e00e
Faulting process id: 0x10c0
Faulting application start time: 0x01d572a7dbe8e304
Faulting application path: C:\Program Files\FileMaker\FileMaker Server\Database Server\fmshelper.exe
Faulting module path: C:\Windows\SYSTEM32\ucrtbase.DLL
Report Id: 97259be8-dea9-11e9-80e7-00155d844c0d
Faulting package full name:
Faulting package-relative application ID:


Hi @Francesco,

I believe you should post this to FileMaker’s support. We don’t support FileMaker’s products.

To learn more about EasyMorph visit easymorph.com.