Error: Can't autodetect region for Amazon S3 bucket

#1

Hello,

I’ve created an Amazon S3 conector, and when I test the conecction it seems to be working fine

image

But when I try to download a file from the bucket, I get this error:

Error: Can’t autodetect region for Amazon S3 bucket ‘lontana-ftp-pim’.
Access Denied
Error en el servidor remoto: (403) Prohibido.
Error en el servidor remoto: (403) Prohibido.
Source: action “Amazon command”, table “15_EXPPIM.txt”

Could you please tell me what’s wrong?

Thanks!

#2

Hello @IATelematel,

Most likely, the credentials that you are using don’t allow you to execute the Amazon S3 API GetBucketLocation action on that bucket.

The Test button in the connector configuration can’t test that permission because the bucket name is configured in the action properties.

You can fix this error by either modifying your Amazon S3 access rules or by selecting the region manually in the connector configuration.

#3

Hello @andrew.rybka,

Awesome, this should solve it.

Thank you very much!

#4

You are welcome!