Easymorph-SystemUser - Account is inactive or illegal

Support
1

In Germany, on Sunday, 27.10.2024, 03:00 AM, time was set back from summer to winter.
After that, the administrative Easymorph user (Name=fk1015) was blocked.
It was no longer possible to call tasks via iterate Project in other spaces.
The user had to be deleted and recreated. After that, the tasks worked again.

Errors:
All Tasks calling otherProject dont work

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image1032×210 6.32 KB

Console:
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Users:

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image1036×67 14.8 KB

Resolving:

Is this problem known or has it occurred with other customers?

regards,

Adrian

2

Thank you for reporting the problem, Adrian. We're looking into it.

3

Hi

Has only one user account entered an illegal state, or have other accounts encountered this issue as well?

Are scheduled tasks being triggered and completed as expected?

You also mentioned an issue with the System User. Could you provide more details on what you mean by that?