In Germany, on Sunday, 27.10.2024, 03:00 AM, time was set back from summer to winter.
After that, the administrative Easymorph user (Name=fk1015) was blocked.
It was no longer possible to call tasks via iterate Project in other spaces.
The user had to be deleted and recreated. After that, the tasks worked again.
Errors:
All Tasks calling otherProject dont work
Console:
Users:
Resolving:
- Deleting user
- create new user fk1015 with needed identities
Is this problem known or has it occurred with other customers?
regards,
Adrian
Thank you for reporting the problem, Adrian. We're looking into it.
Hi
Has only one user account entered an illegal state, or have other accounts encountered this issue as well?
Are scheduled tasks being triggered and completed as expected?
You also mentioned an issue with the System User. Could you provide more details on what you mean by that?
Hi Constantin,
only the EM-SystemUser (fk1015) had the Problem.
All Tasks run, but Tasks calling Project in other Spaces (started by fk1015) abborted with error described above.
regards Adrian
In addition, two screenshots from this situation:
We assume that changing the time led to the corruptive state of the user.