Data catalog not working with official setups

Support
1

Hi, working with last desktop version (5.2 build 6), and 5.2 server : I enabled the data catalog feature on one of my workspaces and tried to connect the desktop. It’s saying : “catalog is not available”.

Does it mean it’s still not available and we have to wait until the end of the month ?

Regards

2

Hi Romain,

Currently, Data Catalog is only available in spaces with AD authentication. The user must have a Pro license dynamically assigned by the Server. File-based Pro licenses are not supported.

Also, there is a known bug when the first attempt to open Catalog on Desktop produces the “Catalog not available” error message. It is resolved by pressing the “Try again” button once.

3

I think I’m in the conditions you describe :

  • we always use AD authentication based on AD groups
  • I have a Pro license by leasing, is it ok ?
  • I clicked on try again but still its not working :

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4

Do you see the tab “Catalog” when you log in to this space from Server UI as a user (not admin)?

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5

Not as admin I see an error message about the license. I think I understand : I’m testing in my bench environment. But our leasing system only exists in our prod environment. Do you think it’s possible to integrate our 2 leasing packages in our bench environment if it was already done in our prod environment ? I wonder if there would not be any conflict about that, I mean between bench and prod.

6

Yes, the license must be leased from the same Server that provides Catalog.

Can you please send to support the signature of your “bench” Server? I’ll add a Dynamic license for you for testing the Catalog.