I am currently running a match vs a list of products to find a match between 2 lists and then do a lookup as suggested. But when words are similar in the list it doesn’t work. I already tested using contains and start and same issue happens.
Example
List of products
Keyboard and mouse Razer \1500
Wireless keyboard + mouse trust
keyboard Logitech
List of Terms to compare
Keyboard and mouse
wireless keyboard
keyboard
But for example "keyboard and mouse” is still matching just “keyboard”. I also sanitized data such as spaces, uppercase and still not working.
Could you please share the sample workflow or a screenshot of the action settings? If you are using the 'Match' action, then it performs a substring search with starts/ends or contains filters, so since "keyboard and mouse Razer" contains "keyboard", it would match that. The order of matches is undefined.
You could instead try to first normalize substrings in the desired order using the Replace with lookup action. The replacement string could be any unique string that does not appear in the column.