# Recue login: access denied

**URL:** <https://community.easymorph.com/t/recue-login-access-denied/6832>\
**Category:** Support\
**Created:** [October 26, 2026, 4:32pm UTC](https://community.easymorph.com/t/recue-login-access-denied/6832 "2026-10-26T16:32:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jochen\_Marquardt](https://community.easymorph.com/user_avatar/community.easymorph.com/jochen_marquardt/32/5256_2.png) [@Jochen\_Marquardt](https://community.easymorph.com/u/Jochen_Marquardt)\
**Post date:** [October 26, 2026, 4:32pm UTC](https://community.easymorph.com/t/recue-login-access-denied/6832/1 "2026-10-26T16:32:40Z")

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Dear Easymorph team,

I installed our development system, but it is not able to enter via recue login:

 ![image](https://community.easymorph.com/uploads/default/original/2X/f/f94f5778ea5e6d99449803fb42e4c5baea6e5db5.jpeg)

Is this a bug?

Best regards,

Jochen

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<div class="post-metadata">

**Author:** ![serhii](https://community.easymorph.com/letter_avatar_proxy/v4/letter/s/df788c/32.png) [@serhii](https://community.easymorph.com/u/serhii)\
**Post date:** [October 26, 2026, 6:10pm UTC](https://community.easymorph.com/t/recue-login-access-denied/6832/2 "2026-10-26T18:10:35Z")

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Hi,

Please send us the entire Logs folder from C:\ProgramData\EasyMorph Server\Logs to [support@easymorph.com](mailto:support@easymorph.com) so we can investigate the issue.

Thank you!