# Automatic mails when licenses expire

**URL:** <https://community.easymorph.com/t/automatic-mails-when-licenses-expire/1873>\
**Category:** General Q&A\
**Created:** [May 27, 2020, 6:52am UTC](https://community.easymorph.com/t/automatic-mails-when-licenses-expire/1873 "2020-05-27T06:52:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![reynsnivea](https://community.easymorph.com/letter_avatar_proxy/v4/letter/r/9f8e36/32.png) [@reynsnivea](https://community.easymorph.com/u/reynsnivea)\
**Post date:** [May 27, 2020, 6:52am UTC](https://community.easymorph.com/t/automatic-mails-when-licenses-expire/1873/1 "2020-05-27T06:52:02Z")

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Hi,

Is it possible to send automatic mails to your customers when EasyMorph licenses are approaching their expiration date ?

This would be very helpful for us.

Thanks !  
Nikolaas

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**Author:** ![dgudkov](https://community.easymorph.com/user_avatar/community.easymorph.com/dgudkov/32/5_2.png) [@dgudkov](https://community.easymorph.com/u/dgudkov)\
**Post date:** [May 27, 2020, 8:02am UTC](https://community.easymorph.com/t/automatic-mails-when-licenses-expire/1873/2 "2020-05-27T08:02:42Z")

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We already do this. An email is sent about 2 weeks before a license is expired. Your license expires in a few months. Why did you expect a notification and didn't receive it?

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**Author:** ![reynsnivea](https://community.easymorph.com/letter_avatar_proxy/v4/letter/r/9f8e36/32.png) [@reynsnivea](https://community.easymorph.com/u/reynsnivea)\
**Post date:** [May 27, 2020, 10:57am UTC](https://community.easymorph.com/t/automatic-mails-when-licenses-expire/1873/3 "2020-05-27T10:57:11Z")

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Hi Dmitry,

I don't get these emails, nor do I receive emails about new software versions (newsletter).  
Is it possible to check if my email address is in your register.  
Could you send me a test email ?

Thanks !

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**Author:** ![dgudkov](https://community.easymorph.com/user_avatar/community.easymorph.com/dgudkov/32/5_2.png) [@dgudkov](https://community.easymorph.com/u/dgudkov)\
**Post date:** [May 27, 2020, 11:12am UTC](https://community.easymorph.com/t/automatic-mails-when-licenses-expire/1873/4 "2020-05-27T11:12:42Z")

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Oh, I see. In your case, the notification goes to the Belgian partner through which you purchase licenses, not to you directly. The partner should notify you.

Also, there is a visual notification about license expiring in 2 weeks or sooner on the Start screen of EasyMorph Desktop. It's eye-catching and should be hard to miss.

As for new versions, we don't have an email notification for this. Instead, EasyMorph Desktop automatically notifies when a new version is available. Make sure the update notification is enabled in the menu "About".